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CCTV

CCTV MONTH: Answering the rise in security threats with better communication and surveillance

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Police recorded crime in England and Wales in the year ending December 2022 exceeded pre-coronavirus pandemic levels. The number of professional security guards in the UK is on the decline, and it is widely known that the sector is having a challenging time recruiting for a shortage of staff. Additionally, people employed within the professional security sector are faced with numerous barriers to entry into the profession – and in some cases have to carry out their own training and apply for their own licenses to work in this space.

Added to this is the fact that many receive physical and verbal abuse on a daily basis. While one might be inclined to think that this is to be expected and acceptable for this kind of job, it raises questions of employers around what they can do to make these kinds of jobs safer and more appealing to current and potential employees. While offering training goes a long way to providing people with the skills they need to carry out their jobs – it doesn’t’ stop there.

Firms must consider their approach to communication and surveillance. While this might seem like a given, and obvious to many, a key question is whether the technology that teams are using is really fit for today’s purpose? Have firms provided teams with the right tools to do their jobs and feel safe as they carry out their duties? Chris Potts, ANT Telecom explains…

The state of play across the industry

In August 2012 there were 88,915 active security guard licences on the market, says research from Gov.uk and the Security Industry Authority. Since then, in recent years, it steadily declined to between approximately 62,000 – 71,000. As expected, over the pandemic, 2020 and 2021, this figure was at its lowest – 61,630 and 62,901, respectively, with 2022 sitting at 64,226 licences. While this figure points out the decline in licenses, which staff generally have to attain themselves, it illustrates the decline in the number of people actively working in the industry. Despite this decrease, the British Security Industry Association (BSIA) says the UK’s private security industry must recruit, train and licence over 62,000 officers over the next 12 months – to keep up with the growing demand for its services, and to keep the public safe.

The retail sector is feeling the pressure too. Figures from the British Retail Consortium’s (BRC) crime survey reveal that incidents rose from a pre-Covid high of over 450 per day in 2019/20 to over 850 per day in 2021/22. These include physical assault, threats with weapons, racial and sexual abuse. Further, the total cost of retail crime stood at £1.76 billion during 2021/22, with £953 lost to customer theft; and over 8 million incidents occurred during that year. Alongside this, the BRC points out that retailers spent approximately £715 million on crime prevention in 2021/22. Naturally, for retailers and supermarkets this is a major issue. Crime erodes profit and it distresses staff who are on the wrong end of customer abuse and crime.

Anti-social behaviour and violence at football stadiums is rising too. Figures from Gov.uk explain that in the 2021 and 2022 football season, there were 2,198 football-related arrests. However, arrests in the 2022/23 season were approximately 59% higher than those during the 2018/19 football season (pre-Covid); and comparable with levels seen in 2011/12, 2012/13 and 2014/15 seasons. Common offences included public and violent disorder. Typically, any violence and criminal behaviour witnessed and experienced at events, especially football matches, puts a majority of people off attending – especially parents who want to bring children to a match. These types issues need to be contained, and those responsible banned, as no one wants to see a return of the hooliganism witnessed in the 70s.

A joined up approach to solving the problem

Security teams can use many approaches to prevent and manage incidents. Deterrence, catching people in the act, and evidence collection are key. But without the right collaborative approach and communication technologies, teams will not be as effective as they could be.

In retail, this might translate to increasing the security guard presence in stores to help put off criminal behaviour. It could involve enabling cashiers and floor staff to communicate with security guards when they spot disruptive or criminal behavior – or, equipping some staff with body-worn cameras, as this allows for evidence collection to take place if/when CCTV footage doesn’t reach a particular area of a store or fails. Similarly, at sporting events, CCTV, body worn cameras and communication technologies can enable security teams to collaborate effectively to spot wrong doing in crowds and co-ordinate an appropriate response.

Communication technology’s role

At the heart of all of these joined-up approaches lies a strong need for technology to enable effective communication. Gone are the days when security guards are armed just with a torch, hard boots and walkie-talkie radio.  To protect stores, employees need the correct tools to communicate. This will enable them to work together effectively to not only prevent incidents scaling, but to catch perpetrators in the act, in a collaborative effort.

However, what is the best technology?  Smartphones prove impractical in emergency situations as the time taken to make calls and wait for colleagues to respond is too long.

Alternatively, PoC (Push-to-Talk over Cellular) offers a more reliable solution. Retail staff can instantly communicate on an open channel and effortlessly report any misconduct or known offenders who have entered the store, thereby supporting the security teams.

Similar to smartphones, PoC operates on 3G, 4G, 5G, and WiFi, eliminating the need for significant investments in central infrastructure and allowing for quick deployment. In addition to emergency incidents, shop assistants can readily report other issues that require attention, such as spills in aisles, flooding in toilets, or improperly stacked shelves to help improve customer experience.

Moreover, there are a wide range of devices available, some of which come equipped with dual functionality, combining features like Push to Talk and Body Worn Cameras in a single device. This eliminates the necessity for security teams to carry multiple devices, resulting in significant cost and energy savings. With only one device to charge, maintain, and dispose of at the end of its lifespan, the overall efficiency and convenience is greatly enhanced.

Conclusion

Today, the sector grappling with a shortage of staff. Yet, crime and antisocial behaviour is on the rise. In many cases teams are also not always making use of modern technology and approaches towards managing security operations and reducing anti-social behaviour.

The use of CCTV, coupled with modern communication technology, and a more effective joined up approach to security provides the industry, retailers and events organisers an answer to managing this problem for both their employees and the public at large.

CCTV MONTH: The evolution of CCTV in commercial security – A decade of transformation

960 640 Stuart O'Brien

Closed-Circuit Television (CCTV) has long been a cornerstone of commercial security. Over the past decade, however, the capabilities and functions of CCTV systems have evolved tremendously, driven by technological advancements and the changing needs of businesses. Let’s dive into the key developments that have shaped the world of commercial CCTV in the past ten years, as relayed by delegates and suppliers at the Total Security Summit…

  1. High-Definition Video Quality: Early CCTV systems often produced grainy and low-resolution footage, limiting their effectiveness. The last decade has seen a shift to HD and even 4K video quality. This has drastically improved the clarity of surveillance footage, allowing for better identification of individuals, license plates, and other critical details.
  2. Smart Analytics: The integration of artificial intelligence (AI) and machine learning has transformed passive CCTV cameras into proactive security tools. Modern systems can detect unusual movements, count people, recognise license plates, and even identify left-behind or removed objects. By alerting security personnel in real-time, these intelligent analytics enhance responsiveness to potential threats.
  3. Remote Monitoring: With the proliferation of cloud technology, CCTV footage can now be accessed and monitored remotely. Whether through dedicated applications or web portals, security managers can view live streams or archived footage from anywhere, ensuring constant surveillance and immediate response to incidents.
  4. Integration with Other Systems: Modern CCTV solutions often seamlessly integrate with other security systems, such as access control, alarm systems, and perimeter detection. This interconnectedness ensures a more comprehensive and cohesive security approach, where one system’s trigger can activate another – for instance, a breach in a perimeter might automatically redirect camera focus to the affected area.
  5. Enhanced Night Vision: Advancements in infrared technology and low-light cameras have significantly improved CCTV functionality in the dark. Today’s systems provide clear footage even in minimal light conditions, ensuring round-the-clock surveillance efficacy.
  6. Wireless Capabilities: While wired CCTV cameras still dominate many commercial settings, the rise of wireless cameras has added flexibility and reduced installation complexities. These cameras, often powered by batteries and connected via Wi-Fi, can be placed in locations where wiring might be challenging.
  7. Data Protection Features: With the growing emphasis on data protection regulations, such as the EU’s General Data Protection Regulation (GDPR), CCTV systems have incorporated features to ensure privacy. This includes data encryption, masking or blurring certain zones, and secure storage and transmission protocols.
  8. Cost-Effective Solutions: As technology has become more accessible and manufacturing processes more efficient, high-quality CCTV solutions are now more affordable for businesses of all sizes. This democratisation has expanded the adoption of advanced CCTV systems beyond large corporations to small and medium-sized enterprises.

The past decade has been pivotal for the world of commercial CCTV. No longer just passive recording devices, modern CCTV systems are dynamic, intelligent, and integral to a comprehensive security strategy. As technology continues to advance, one can only anticipate further innovations that will redefine the realm of commercial surveillance.

Are you researching CCTV solutions for your business? The Total Security Summit can help!

Photo by Joe Gadd on Unsplash

CCTV MONTH: Choose only the best solutions for your organisation

960 640 Stuart O'Brien

In the contemporary landscape, the importance of effective CCTV systems as a deterrent and investigative tool cannot be understated. For security professionals, selecting the right supplier and solution is pivotal. Here are the primary considerations to guide this crucial decision, informed by delegates and suppliers at the Total Security Summit…

  1. Identify Your Needs:
    • Purpose of Installation: Whether you’re deterring criminal activity, monitoring staff, or overseeing production processes, the purpose will influence your choice.
    • Scale of Coverage: Decide if you need site-wide surveillance or if specific high-risk areas will suffice.
  2. Camera Quality & Capabilities:
    • Resolution: With options ranging from Full HD to 4K, choose a resolution suitable for your needs. Higher resolution provides clearer images, but also demands more storage.
    • Low-light Capabilities: For areas with poor lighting, cameras with good infrared (IR) capabilities or starlight sensors are essential.
    • Pan-Tilt-Zoom (PTZ): For expansive areas, PTZ cameras that can be remotely controlled to pan, tilt, or zoom can be particularly useful.
  3. Data Storage & Retrieval:
    • Storage Capacity: Based on the number of cameras and desired archival duration, ensure the solution provides ample storage.
    • Cloud vs. On-Site: While on-site storage (like DVRs or NVRs) offers direct control, cloud storage solutions provide flexibility and off-site backup.
    • Ease of Retrieval: User-friendly interfaces that allow for intuitive search and retrieval of footage are invaluable.
  4. Integration & Compatibility:
    • Existing Systems: If you’re upgrading, ensure the new system integrates smoothly with existing security infrastructure.
    • Scalability: Opt for systems that allow easy addition of cameras, accommodating future expansion.
  5. Remote Access & Notifications:
    • Mobile Access: In an interconnected age, the ability to view footage remotely via smartphones or tablets is a significant advantage.
    • Real-time Alerts: Systems that notify security personnel of suspicious activity in real-time can enhance response times.
  6. Compliance & Regulations:
    • Data Protection Act (DPA): Ensure the system complies with UK regulations concerning data storage, especially if the cameras capture public spaces.
    • Installation Regulations: Some areas have restrictions on camera installation; familiarise yourself with local rules.
  7. Supplier Reputation & Expertise:
    • Testimonials & Reviews: A reputed supplier often has a trail of satisfied clients. Check reviews and ask for case studies or references.
    • After-Sales Support: Post-installation support, including maintenance and software updates, is crucial.
  8. Cost & Warranty:
    • Budget: While cost is a consideration, remember that the cheapest option might not always be the best in terms of durability and functionality.
    • Warranty Duration & Coverage: A comprehensive warranty can save costs in the long run, ensuring your investment’s longevity.
  9. Additional Features:
    • Audio: Some advanced cameras come with audio recording capabilities, enhancing the depth of surveillance.
    • Analytics: Features like motion detection, facial recognition, or licence plate recognition can be invaluable, depending on your security needs.
  10. Installation & Maintenance:
  • Ease of Installation: Wireless cameras can be easier to install but might be prone to interference. Wired solutions, while more stable, may require extensive installation procedures.
  • Regular Maintenance: To ensure optimal functionality, regular maintenance checks are a must.

Making the right choice in CCTV suppliers and solutions is paramount to ensuring safety and enhancing security measures. By weighing these considerations meticulously, security professionals can secure their premises efficiently and effectively.

Are you researching CCTV solutions for your business? The Total Security Summit can help!

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Do you specialise in CCTV solutions? We want to hear from you!

960 640 Stuart O'Brien

Each month on Security Briefing we’re shining the spotlight on a different part of the security market – and in October we’ll be focussing on CCTV.

It’s all part of our ‘Recommended’ editorial feature, designed to help security buyers find the best products and services available today.

So, if you’re a supplier of CCTV solutions and would like to be included as part of this exciting new shop window, we’d love to hear from you – for more info, contact Macy Townsend on m.townsend@forumevents.co.uk.

Here’s our full features list:

Oct – CCTV
Nov – Loss Prevention Solutions
Dec – Drones
Jan 24 – Access Control
Feb 24 – Business Continuity & Risk Management
Mar 24 – Fire Solutions
Apr 24 – Lone Worker Security
May 24 – Perimeter
Jun 24 – SIA Security Training
Jul 24 – Transit, Screening & Scanning Aug
Aug 24 – Biometrics

Sep 24 – IP/IT Security

AI to drive surveillance cameras to 1.2bn installed base by 2030

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New advancements in Artificial Intelligence (AI) and edge computing for video analytics are energising the video surveillance market.

That’s according to technology intelligence firm ABI Research, which says these advancements will drive the global installed base of video surveillance cameras to 1.2 billion in 2030.

“By harnessing new advancements in AI and edge computing, all areas of a business can consider surveillance cameras as intelligent Internet of Things (IoT) devices that can gather data and issue alerts without human intervention,” said Lizzie Stokes, IoT Hardware & Devices and IoT Networks & Services Analyst at ABI Research. “The surveillance cameras on the market today are smarter and more powerful than their predecessors, prompting more companies to view cameras as accurate sensors that can predict human behavior.”

Lines of business such as marketing and HR are investing in video analytics solutions and smart cameras to bolster company profits and improve operational efficiency. These expanded use cases are increasing the business value of video surveillance cameras, once considered customary tools reserved for security and monitoring teams. Business units use AI-equipped surveillance solutions to track customer spending and satisfaction and monitor employee health and safety.

Verticals like manufacturing use smart cameras to spot defective products on the factory floor, and municipalities use video surveillance solutions to improve public safety and optimize traffic patterns. New use cases for AI video analytics are transforming the industry as more customers shift investments toward services that mine surveillance footage for operational insights. Video surveillance vendors will continue to evolve their business models and product offerings to meet new demand from verticals and lines of business. Evolutions in camera connectivity technology have introduced new form factors, like advanced body cameras for law enforcement and cellular trail cameras for hunters. These new form factors and use cases will invigorate a market experiencing lower shipment growth.

Most surveillance camera manufacturers today provide AI-equipped cameras, and these smart devices have been essential catalysts in moving cameras beyond their traditional uses in security. Key video surveillance companies include Axis Communications, Honeywell, and Bosch. Motorola has also become an important player in the market after acquiring several popular video surveillance brands, some featuring cloud product portfolios. Chinese manufacturers Hikvision and Dahua continue to be the largest and most controversial companies in the video surveillance market, as more Western governments ban or remove their products from governmental buildings out of concerns for national security.

“The video surveillance industry experienced higher growth a decade ago and has since grappled with international disagreements, privacy concerns, and the threat of increased regulation. Though the market is maturing now, it has the potential to be transformed by new, value-adding use cases and form factors,” Stokes concludes.

Technological advances pushing mobile video surveillance growth

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The Global Mobile Video Surveillance Market was worth $2.35bn in 2022 and expected to reach $4.25bn by 2028, equivalent to a CAGR of 8.79% over the forecast period.

With rising crime rates in both digital and physical worlds, the importance of location and asset surveillance has increased. Mobile video surveillance, which facilitate real-time monitoring and remote access to video feeds from any corner of the globe, has emerged as an important tool for individuals, businesses, and law enforcement departments.

From property surveillance to employee safety assurance to responding quickly to security threats, mobile video surveillance offers a versatile and potent solution for the end users.

The Global Mobile Video Surveillance Market research report by Brandessence Market Research provides a comprehensive analysis of the current market trends, drivers, challenges, and opportunities in the industry. The report offers detailed insights into the market size, growth potential, and competitive landscape of the global mobile video surveillance market.

Key Findings

  • Mobile Video Surveillance Market is expected to amplify with a CAGR of 8.79% over 2022-2029.
  • Growing crime rates and influx of advanced technologies in the field of security surveillance are aiding industry expansion.
  • By product, the VMS segment is likely to amass notable gains due to its ability to enhance the efficiency and effectiveness of video surveillance systems.
  • MEA is projected to capture a substantial volume share over 2022-2029 owing to rising crime rates, increased terrorist activity, and the need to secure large-scale events.

The report’s author define Mobile Video Surveillance as the use of portable video cameras and other related equipment to monitor and record activities in a particular location or area. It requires the deployment of cameras and other surveillance equipment that can be easily moved from one location to another, allowing for flexible and adaptable surveillance solutions. It offers real-time monitoring and recording of activities, enabling quick response to potential security threats or incidents.

Verkada aims for scale and simplicity with new security products

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Verkada has announced the availability of new products and solutions to drive scale and simplicity for the enterprise, including a new multisensor camera, new line of air quality sensors, new 16-door access controller and low-bandwidth mode.

It says the new solutions deliver even more value to customers by reducing IT overhead and simplifying installation and management.

“Enterprises are looking for better ways to increase visibility and control across all of their distributed facilities,” said Brandon Davito, Vice President of Product and Operations at Verkada. “Delivering easy-to-use solutions that help enterprises manage security at scale is core to Verkada’s mission. Now, customers can manage more doors with a single device, increase camera coverage with a single cable run, choose the right air quality sensor for their needs, and reduce their bandwidth consumption in network constrained locations.”

The newest addition to Verkada’s camera portfolio – the CH52-E multisensor camera – is Verkada’s first multisensor, helping customers increase coverage in the most efficient manner. With four independent image sensors, the Verkada CH52-E multisensor camera offers comprehensive coverage with pin-sharp image detail. Now, Verkada customers benefit from the coverage of a fisheye camera and the image crispness of a dome camera – brought together in a single, sleek package.

“The multisensor is the camera we have been looking for,” says Patrick Allen, Director of Network Services from Dairy Farmers of America. “Now, I can get complete coverage in places like warehouses, parking lots, and corners of key facilities – all with a simple and quick installation.”

Improve Air Quality Monitoring with Verkada’s new SV20 Series

Verkada is introducing an entirely new generation of air quality sensors – the SV20 series – each of which has been built for specific applications and use cases:

  • The SV21, which includes four onboard sensors, is great for managing air quality essentials like temperature, humidity and CO2 in offices, classrooms, or server closets.
  • The SV23, which includes 10 onboard sensors – including vape, TVOC, AQI and others – is designed for vape detection and deployments in schools.
  • The SV25, our most advanced sensor, provides 14 unique sensor readings. With sensors to measure formaldehyde, carbon monoxide, and barometric pressure, among others, the SV25 provides a comprehensive air quality monitoring solution for indoor environments.

“Working in a hybrid environment, it’s important for our Chegg team to have the ability to remotely monitor air quality and temperature of our global offices,” said Brian McGuiness, Vice President of IT Operations at Chegg. “The SV20 Series air quality sensors added a slew of new features that help us keep an eye on Chegg’s global offices via an integrated dashboard accessible from our laptops or mobile devices.”

Support 4X more doors with Verkada’s new 16 Door Controller

The latest addition to Verkada’s lineup of door controllers – the AC62 – allows customers to seamlessly control access to 16 doors on one controller from Verkada Command, our simplified cloud-based platform. Now, Verkada doors can more easily be used in larger enterprise-scale deployments that include high door densities. Thoughtfully designed from the ground up, the AC62 includes a compact form factor and intuitive components, such as detachable wiring terminals and mounting brackets to simplify installation and minimize the hardware footprint.

Support bandwidth-constrained sites with new low-bandwidth mode

Scaling deployments can be difficult for bandwidth-constrained enterprise customers. Verkada’s hybrid-cloud solution has addressed this challenge with cameras that require bandwidth as low as 20-50kbps, but certain customers with distributed sites in remote locations, mobile deployments or high camera density still contend with extreme bandwidth constraints. To unlock our capabilities at scale for these customers, we’re now offering a new Low Bandwidth Mode to enable customers to cap bandwidth consumption and stay within their bandwidth limits.

With this toggle feature enabled for specific cameras, the resting bandwidth is reduced by up to 75% (when no video is played) and streaming bandwidth by up to 33%. To support this lower bandwidth when Low Bandwidth Mode is toggled on, video will stream in standard quality, cloud backup and timelapse will be disabled, and thumbnail frequency will be reduced. This allows bandwidth-constrained customers to significantly increase the size of their deployments while maintaining the uptime of their cameras – all while running other business critical applications.

WEBINAR REWIND: Introduction to Hybrid Cloud Video Security (September 2022)

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Don’t worry if you missed last month’s essential Verkada webinar Introduction to Hybrid Cloud Video Security, you can now re-watch the entire session online!

Security systems are increasingly becoming out of date. Costly and unreliable on-premise hardware such as NVRs and DVRs, poor quality footage, and the inability to view or manage devices online are issues all too common. Businesses need to bring their security systems to the modern age in order to increase usability, reduce maintenance costs, and ensure the safety of their property and staff.

Verkada’s Hybrid Cloud Video Security solution removes these issues entirely. Cameras with solid state storage built into the cameras remove the need for onsite hardware, allow users to view and manage devices from anywhere, and offer state-of-the-art features such as facial and license plate analytics, crowd notifications, and much more.

Verkada’s ‘Introduction to Hybrid Cloud Video Security’ webinar included a live demonstration of their online ‘Command’ centre. The webinar touches not only on their cameras, but also on their Access Control, Environmental Sensors, Alarms, Guest Management, and Mailroom products, and the benefits businesses can realise from the integration between them.

Click Here To Watch Again

INDUSTRY SPOTLIGHT: Dynamic CCTV

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Dynamic CCTV is a leading security and surveillance distributor in the UK serving the industry for over 28 years and continues to provide excellent service, award-winning technical support, and second-to-none knowledgeable project support.

Dynamic CCTV has seen some monumental changes from rebranding, warehouse enhancement, and development, internal systems advancement, going green initiative with more electric cars, charging points, forklifts among many changes and far more to come. All these changes help to ensure we have the equipment to hand, with minimal lead times for our customers ensuring projects are actioned in a timely manner and aid Dynamic CCTV in being the No.1  in the industry.

Dynamic CCTVs project team offers a wide range of support and dedicated project services from knowledgeable team members who offer expert advice on a range of Hikvision products carefully selected to meet your specific requirements and functionality. Dynamic CCTV not only offer Hikvision but has also partnered with many project orientated manufacturers each with their own specific product lines and solutions which can work independently or come together to work as a fully integrated system.

One of Dynamic CCTVs great project examples was one that enhanced and developed a customer experience control /demo room offering engineers and apprentices the space to be trained correctly with the most relevant surveillance products in the market showcasing a variety of products from Face recognition, Video displays, Intercom and Access control solutions ANPR, Radar, Fisheye, Human body analysis, Behavior analysis.

Dynamic CCTVs involvement expands across Projects and Technical support pre and post-development of the facility. Dynamic CCTVs project token scheme offers an additional level of support which includes remote commissioning and custom remote training specific to the project and technologies used.

To learn more, visit www.dynamic-cctv.com.

Do you specialise in CCTV? We want to hear from you!

960 640 Stuart O'Brien

Each month on Security Briefing we’re shining the spotlight on a different part of the security market – and in October we’ll be focussing on IP/IT Security.

It’s all part of our ‘Recommended’ editorial feature, designed to help security buyers find the best products and services available today.

So, if you’re a supplier of CCTV solutions and would like to be included as part of this exciting new shop window, we’d love to hear from you – for more info, contact Clair Wyld on c.wyld@forumevents.co.uk.

Here’s our full features list:

Oct – CCTV

Nov – Loss Prevention Solutions

Dec – Drones