Customer abuse taking growing toll on frontline staff, new research warns

Customer aggression is having a lasting impact on the wellbeing, confidence and performance of frontline employees, with new research highlighting the importance of robust security measures and rapid incident response to better protect staff. Research from body-worn camera specialist HALOS found that 86% of UK frontline workers say customer abuse has caused them stress or […]
See the unseen: Are hidden threats, contraband, or theft impacting your security operations?

Thruvision provides a safer, smarter way to detect concealed items hidden beneath clothing — without physical searches, delays, or health concerns. Using patented passive detection technology, Thruvision enables operators to screen up to 1,800 people per hour for both metallic and non-metallic threats, helping maintain security while ensuring a respectful and efficient experience for staff, […]
GUIDE: How to prepare security staff for the modern security environment – And the solutions that can help

As we’re all aware, the role of today’s security officer extends beyond monitoring entrances or patrolling premises. Across both public and private sector organisations, security professionals are increasingly expected to operate sophisticated technologies, analyse real-time information and respond effectively to a wide range of incidents… Artificial intelligence, cloud-based security platforms and integrated command-and-control systems are […]
July 2026 is Transit, Screening & Scanning Month on Security Briefing – Make sure you’re part of the story!

Each month on Security Briefing we’re shining the spotlight on a different part of the security market – and in July we’ll be focussing on Transit, Screening & Scanning. It’s all part of our ‘Recommended’ editorial feature, designed to help security buyers find the best products and services available today. So, if you’re a supplier of […]
Secure your complimentary place at the Total Security Summit 2026

You’re invited to attend the Total Security Summit, taking place on Monday 19th & Tuesday 20th October at the Radisson Hotel & Conference Centre, London Heathrow. This focused, two-day event brings together senior security professionals and innovative suppliers to tackle the industry’s evolving challenges – from Access Control to Health & Safety and Locks & Locking Systems. What makes this […]
Choosing the Right SIA Training Provider: A guide for security leaders

While SIA licensing remains a regulatory requirement, many organisations now view training as a strategic investment that can improve operational performance, reduce risk and enhance service quality… Across both the public and private sectors, security teams are being asked to deliver more than traditional guarding services. Responsibilities increasingly include customer interaction, incident management, safeguarding, conflict […]
IWFM report highlights growing uncertainty for FM sector as organisations reassess priorities

Facilities management leaders are navigating a more complex and uncertain operating environment, with financial pressures, workforce challenges and external market forces reshaping priorities across the sector, according to the Institute of Workplace and Facilities Management’s (IWFM) newly published Market Outlook Report 2026. Drawing on insights from more than 400 UK respondents, the report provides a […]
Fire Doors Done Right: Third-party certified installation you can evidence

A fire door is one of the most critical elements of a building’s compartmentation and one of the most frequently compromised. It only performs as designed when the complete doorset works together as a tested system. The Whole Doorset Prospect Fire supplies and installs certified fire doorsets across all common ratings FD30 up to FD120 for flat-entrance, communal, […]
Shoppers increasingly intervene in retail crime incidents as concerns over store safety grow

Retail crime continues to place growing pressure on retailers and security teams, with new research suggesting frustrated shoppers are increasingly stepping in to support frontline staff facing theft, abuse and violence. According to data from SAI Group, more than six in 10 consumers (61%) say they have noticed an increase in retail crime over the […]
Beyond traditional security: What the rising threat level means for business resilience

The escalation of the UK’s terror threat level has once again brought questions of safety, preparedness, and resilience into sharper focus for businesses across the country. The terrorism threat to the UK was raised to severe on 30th April 2026. But beyond the headlines and immediate security implications, the change also reflects a broader shift […]